GIDDY UP GLAMOUR OUTLET
CUSTOMER SERVICE POLICY
Your are currently on the Clearance Outlet page. All items on this page are Final Sale with no store credits and no size exchange but LOTS OF GREAT DEALS!!! Please be sure of sizing before you order.
Study the photo of the model.
Compare your body type to the way the garment fits the model.
If you have a larger bust then take that into consideration.
If hips are the area you have trouble fitting, take that into consideration.
If you are tall, look at where the hem line fits the model.
If you are short, again take that into consideration.
Using all this information, then look at our suggested sizing.
And feel free to email with questions to firstname.lastname@example.org.
WHAT ARE YOUR PAYMENT OPTIONS?
We happily accept Mastercard, Visa and Discover and Paypal. If you are using a gift card issued by Mastercard or Visa please be sure it is a registered gift card. Our processing company requires that your zip code match with the card or they will decline the charge. The easiest way to do this is look on the back of the gift card and call the Customer Service number listed and tell them you want to register the card back to your address. This can save you (and us) a lot of time when we process your order. When cards are declined, you lose your place in line that you have waited for and that in turn adds time to you getting your package.
WHY DO YOU REQUIRE CORRESPONDENCE BY EMAIL?
Many times we look back through emails to remind ourselves of a request or situation from a customer. If this information is taken down over the phone it may not get to the correct person and we also take the chance of it getting written down incorrectly. Keeping it all in one central place (email box) lets everyone here reference back to any information we need.
I REALLY WANT TO PLACE A PHONE ORDER.
We appreciate this and have considered it many times. But at the same time the website works best because it automatically pulls the item(s) from inventory plus you type your own information such as address, sizes, etc. That cuts out the possibility of our staff writing an order incorrectly. Ordering online also establishes your place in line for processing and we keep everyone in line. The only way to “cut in line” is by choosing expedited shipping such as Express or Overnight. Those orders do move to the front of the line and typically go out the same day they are placed.
WHY ARE SALE ITEMS FINAL?
Please carefully choose your sizing on SALE items because they are a FINAL SALE. We do not offer size exchanges and we do not offer store credit on SALE items - final means final. The reason for this is because we do not add on the higher margin that many boutiques use in pricing items. We just add enough to cover handling the product once plus payroll, light bill, etc and leaves a very small portion of profit. We rather work on a volume profit than per item. So when you see an item on sale, we have cut out all margin or profit leaving no room to handle it again. However the plus side of this for you is that you get a great deal but please choose carefully and please do not ask for exceptions to be made in this policy.